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You choose what work you want to receive
Lacap runs a waiting room policy to manage its internal transactions. The waiting room is a device that is used to enable therapists to decline work that they do not want to receive. You are therefore free to decide your caseload numbers and type and time of sessions - within the minimum and maximum limits.
This means that you are not obliged to accept patients who have asked to be assessed by you - reassign that case to the waiting room. Following assessment, should you not want to carry on meeting with that patient, you can take her off your list and pass over to the waiting room. You may offer to receive patients already assessed who are being held in the waiting room. Lacap may ask you to receive these patients - but you can always say no.
Effectively, this also manages patient's unrealistic expectations. If they insist that they can only be seen at 5am in the morning, and insist that they want five sessions a week, they can expect to stay in the waiting room for quite a long time!


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| Assessments You are not obliged to be part of the assessment programme. If you do not want to take assessments, you would receive intake by offering for patients already assessed and in the waiting room. Obviously, it is unlikely that higher fee work would arrive in this way.
If you are part of the assessment programme, your details will be posted online and your work diary published to show the free hours that you have available to receive applicant assessments. You can suspend that front-end profile as you need to.
Patients can book in with you directly online, or the administrator will make bookings in from the other two referral media trails: telephone calls and email applications.
You can view that applicants admin record, which always includes a note of the fee that the patient is proposing, and accept or decline.
You are asked to complete a brief report about the assessment meeting. Lacap does ask that you report the fundamentals of the contract that you have established with the patient, and to update us by altering that administration record on each occasion that details of that contract are renegotiated. On each occasion, an auto-email is sent to you, the patient & lacap confirming the new details.
Because the patient will have selected you on the basis of whatever transferrential clues she has gathered, and because your availability suits, an 80% majority of assessments lead to therapists continuing work with that patient. 

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| Working your cases If you agree, that patient is added to your casework list, and based on your report; recurring appointments are set up in your day-to-day appointments diary.
You are asked to maintain and update your work diary to show all sessions booked in by you, and to record whether that session was complete, or otherwise the status of the non-event (cancelled, rescheduled, DNA).
During the course of a treatment you may want to vary, or have sound clinical reasons to vary, details of the working contract (timing and frequency, venue and fees typically). Typically you are the boss, and you will not pre-agree those decisions with lacap. Lacap will support all your clinical decisions.
Fees can be renegotiated, but lacap would not expect significant upward deviations from its published rates. As lacap itself does update its rates from time to time, you will be invited to update your existing caseload if it can be achieved without detriment to the ongoing treatment.
Lacap does guarantee that you will receive a minimum net of £13.00 per session. In the event that you did have to revise fees below that net rate because of unemployment or other event, lacap will directly reimburse you and top-up to that net rate of £13.00. 

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| Other functions of the appointment diary The appointments diary has two other functions. Firstly, it is a tool that allows us to manage room-bookings. Double-bookings are not permitted in the system, so your diary effectively blocks other therapists from using that room and those hours that you are booked in for. You can also, then, look in the overall room diaries to hunt for space for one-off sessions, and to determine availabilities, times and days should you want to establish & extend your existing session hours (open up a new slot).
Secondly, your account to lacap for the charges that we make is constructed monthly in arrears from your appointments diary. Each session booked in carries information about any charges that you incur to lacap for that meeting. These are room fees & referral fees. |
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Are you independent?
We largely expect you to be able to independently manage all aspects of your caseload.
However, you are obviously supported by veteran therapist management, and lacap is pleased to be able to offer support, advice and detailed case-supervision upon your demand. Exceptionally, lacap may instruct or direct aspects of a particular case if there is significant cause for intervention. 
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