Thank you. We can confirm that your details have just been correctly submitted!
Your application for individual counselling or psychotherapy will be looked
at by the Referrals Therapist later today, or early tomorrow morning if you
have posted us after 5.30pm. The Referrals Therapist will get back in touch
with you, having set up a first meeting with your psychotherapist at the
times that you have requested.
You should expect us to email you with details of that appointment to the
email account that you have supplied us with.
Exceptionally, we might offer meetings at less than 48 hours notice, in
which case we will also text you on the mobile phone number that you have
given us, or call you if you do not have a text service.
Alternatively, you can go onto the therapists diary section, and make an
appointment yourself directly with the therapist you want to work with.

We should always offer meetings to you as soon as
possible. That means that there can be less than seven working days between
us notifying you of an appointment and the appointment time itself.
Services that are to be provided within 7 working days. You have agreed
that the service may start before the end of the Consumer Protection Act
cooling-off period. You will not be entitled to cancel once the service has
started and we are telling you this. All our initial appointments, though,
allow a 48 hour notice of cancellation without charges to you, or if within
that 48 hour period, the automatic right to reschedule that meeting to a
later time in the next 30 day period. | |
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