Thank you. We can confirm that your details have just been correctly submitted!
Your application for individual counselling or psychotherapy will be looked at by the Referrals Therapist later today, or early tomorrow morning if you have posted us after 5.30pm. The Referrals Therapist will get back in touch with you, having set up a first meeting with your psychotherapist
at the times that you have requested.
You should expect us to email you with details
of that appointment to the email account that you have supplied us with.
Exceptionally, we might offer meetings at less
than 48 hours notice, in which case we will also text you on the mobile
phone number that you have given us, or call you if you do not have a text
service. Alternatively, you can go onto the therapists diary section, and make an appointment yourself directly with the therapist you want to work with.

We should always offer meetings to you as soon as
possible. That means that there may often be less than seven working days
between us notifying you of an appointment and the appointment time itself.
Services that are to be provided within 7 working days. Unless you
indicated in the form you have
agreed that the service may start before the end of the Consumer Protection
Act cooling-off period. You will not be entitled to cancel once the service
has started and we are telling you this. All our initial appointments,
though, allow a 48 hour notice of cancellation without charges to you, or if
made within that 48 hour period, the automatic right to reschedule that
meeting to a later time in the next 30 day period. |