The London Association for Counselling & Psychotherapy

Home
Members Logon
Help Index
Re Appointments
Recurring Sessions
Your Assessments
Assessment Process
Patients Section
Therapists Screen
Waiting List
Reservations
One-off Bookings
Session Codes		 
The London Association for Counselling & Psychotherapy has two main paths by which patients contact us for assessments: online booking and email application. As the administrator will process the email application into the same format as the online booking, the  net result is the same for you.

The London Association for Counselling & Psychotherapy has two separate computer systems that do not talk to each other. The administrator bridges that information gap: writing details that one system knows into the other system and vice versa.

For instance, when a patient books in online, they are letting the admin pages know details about their income, and the fee that they will offer, but they will book-in under the appointment manager, so the admin. pages will not know which therapist they have chosen, or the time of that appointment.

When a patient books in under their own steam by going the online route, this generates an email to the therapist and to the administrator, with a further copy to themselves. The administrator takes that email as a prompt to write across from one system to another the various in formations. What you then have, as a therapist is the following four items:

  1. An assessment report in the admin pages
  2. A pro-forma patient record in the admin pages
  3. An appointment for an initial consultation in the appointment manager
  4. A pro-forma patient record in the appointment manager.

If these records are not correctly set up, please remind admin by email. If the time is short and the matter urgent, call either Donald or Yoko.

 

 

 

 

 

 When you do the assessment, we are asking you to complete the assessment report within 24 hours. This is so that the administrator can action that report and correctly set-up your diary system so that those recurring appointments 'grey-out' or block further assessments booking into your diary space.

The assessment report that you write will generate various emails according to the assessment result. This email is what triggers the administrator to action that report.

In the usual case where you will have agreed further meetings with that patient, the administrator will take action to put in at least six months of recurring appointments, and to mark the patient records to assign them to your name.

The default convention at The London Association for Counselling & Psychotherapy is the F1 referral fee route: the first six sessions. Unless you state otherwise in the assessment report, and let admin know that you are wanting F2, the administrator will set the first six sessions code to collect the referral fee, with another 20+ appointments at the 100, 1500 or 500 codes for room fee only. If it is the F route, the admin will code 6 months at the appropriate code.

Please remember that you are assessing as a member of The London Association for Counselling & Psychotherapy. If you do not want to take that particular patient, you should take care to introduce the patient to the following notions and to give a transferrential 'push' along to the future therapist.  In effect you are playing St. John the Baptists: 'preparing the way in the desert for He who comes'

  1. The London Association for Counselling & Psychotherapy has 35+  therapists, and you are confident to refer onto
  2. That you have noted their preference for gender, location and time, and The London Association for Counselling & Psychotherapy will usually accommodate that.
  3. That the patient will be passed onto the clinical manager for placing
  4. That the waiting list will usually be actioned within 5 working days